Hick’s Law The time it takes to make a decision increases with the number and complexity of choices. More choices result in longer to think about these choices and make a decision. Simplify choices for the user to ensure by breaking complex tasks into smaller steps. Avoid overwhelming users by highlighting recommended options. Understanding Hick’s law means you can design so that more users will visit and stay on your website. Delivering a good user experience requires that first you find out the functionalities that will answer their needs; second, you need to guide them to the specific functions they need most . If users end up stuck in the decision-making process of “what next?”, they may become confused, frustrated, or leave your website. Hick’s Law is a simple idea that says that the more choices you present your users with, the longer it will take them to reach a decision. It’s common sense, but often neglected in the rush to cram too much functionality...